33 & Melt Highest Rated Grilled Cheese on Yelp!

We are not sure how Yelp rates the "Best Grilled Cheese Orlando" but as you can see 33 & Melt is rated 4.5 stars out of 5 on Yelp. The #1 and #2 positions are Toasted with 4 stars. We understand the one has been rated more times and perhaps they have some algorithm. However, the second one I do not understand how that is above our restaurant. Just about the same amount of reviews and we are rated higher.